Archive-name: music/cd-club-faq Posting-Frequency: every two weeks Last-modified: 21 February 1996 Version: 4.04 This FAQ has three sections (I, II, and III) and an Appendix. The CD Club FAQ is posted about every two weeks to rec.music.misc and rec.music.collecting.cd. A text version of the FAQ can be found by ftp at ftp.netcom.com in pub/ra/ramseyms/cd. HTML versions of the FAQ can be found at http://www.inch.com/~jasonh/cdclubs and http://www.eskimo.com/~bloo. +Let me introduce myself. My name is Brad von Haden and I can be reached via email at bpvh@primenet.com. I have been a member of a BMG club since the mid-80's (currently a member of both the popular and Classical divisions) and a member of Columbia House since 1993 after I heard about a '10 CDs for the price of 1 CD' offer on a usenet newsgroup. I have recently sent in my application for CDHQ. This FAQ was originally maintained by Carl Ponder. Much of the information contained in the FAQ was compiled by him. So, from here on out in the FAQ, when there is a personal pronoun, it means either Carl or myself. +If you have any information (new, corrections, or whatever) or questions pertaining to the FAQ, please contact me. If you have information or questions relating to the operation of the sites (HTML conversion, online catalogs, gif versions of club offers, etc) please contact the site maintainers. Sincerely, Brad von Haden p.s. Special thanks to Malcolm Humes, James Fowell, Glenn Lea, Troy Biles, Bob Neidorff, Jerry Dallal, Victor Ortega, Benn Tannenbaum, Bob Retelle, Bruno Fernandes, and all the dedicated readers of "rec.music.cd" who have provided me with so much invaluable information. p.p.s. My thanks, especially to Carl Ponder for all his hardwork, and to all those mentioned by Carl, plus Scott Clark, H.W. Neff and Dave Datta, and Hugh Chou, Jason Hirschhorn, Rob McIntyre, Mark Ramsey, Michael Santos, Martin Stern, Eric Stauffer, Brian Wilson and Yi-Shin Wu. * * * * + a '+' signifies a change from the previous version (which was 4.03). I. Join, Quit, Repeat ********************** A. Deciding to Join To find out whether BMG and/or CH offer artists and titles that appeal to you in quantities sufficient to fulfill the membership requirements: - check the online catalogs: BMG Music Service: official : none unofficial: www: http://www.inch.com/~jasonh/cdclubs/ CH Music Club: official : www: http://www.columbiahouse.com/ unofficial: www: http://www.inch.com/~jasonh/cdclubs/ CDHQ / CD Headquarters: official : none unofficial: www: http://www.inch.com/~jasonh/cdclubs/ Note: CDHQ's catalog is based on the CH catalog. Unfortunately, CDHQ only carries about one-half of the CH catalog. BMG Classical Music Service: official : none unofficial: ftp: ftp.gmd.de in music/cd-catalogs file: bmg-classical-collection.gz - check magazines and newspapers for club advertisements - check a friend's club bulletin/catalog - call, write, or email (Sect II) the club for a catalog: B. Joining +BMG and CH have several membership offers available. BMG's deals go from '8 CDs for the price of 1 CD' to '10 CDs for the price of one-half of a CD'. CH has offers ranging from their standard '10 CDs for 1 cent, buy 6 more CDs' to '12 CDs for the price of one of a CD'. CDHQ has three offers: 10, 11 or 12 'CDs for the price of 1 CD'. All three clubs reserve the right to cancel an offer without notice. The initial shipment of CDs usually takes 3-6 weeks. Once a member, orders usually take 2-4 weeks. 1. BMG's Best Deal BMG's best offer is '10 CDs for the price of 1/2 of a CD'. The next best offer is '12 CDs for the price of 1 CD'. 2. CH's Best Deal CH's best offer is '12 CDs for the price of 1 CD'. 3. CDHQ's Best Deal CDHQ's best offer is '12 CDs for the price of 1 CD'. C. While a Member Other than paying the bills and fulfilling the membership requirements within the stated time period, a club member's main responsibility is to return the monthly selection cards in a timely fashion. If you receive a CD that is either received in error (unwanted monthly selection or wrong CD shipped by the club) or flawed (CD or packaging) call or write the club's Customer Service Department and ask for a return label. If the CD's shipping package has yet to be opened, just write "Refused - Return to Sender" on the outside of the package and give to the US Postal Service. D. Quitting Once the membership requirements have been fulfilled, contact the club's Customer Service Dept (be sure to include your account number) or just write PLEASE CANCEL MY MEMBERSHIP on a monthly selection card. Prior to the club cancelling your membership, you might receive another monthly selection card. Ignore it. The club will probably send notification when it has processed the cancellation. E. Repeat II. Brief Membership Information ********************************* A. Customer Service 1. BMG Music Club Mail : BMG Music Service Customer Correspondence PO Box 1958 Indianapolis, IN 46291-0010 BMG Classical Music Service Customer Correspondence PO Box 91119 Indianapolis, IN 46291-0050 Phone: (800) 722-2892 or (317) 692-9200 M-F: 8 AM - 6 PM ET (317) 542-6090 (FAX) Email: 70007.1532@compuserve.com 2. Columbia House Music Club Mail : Columbia House Music Club 1400 North Fruitridge Avenue Terre Haute, IN 47811-1130 Phone: (800) 457-0500 or (812)242-7500 M-F : 5 AM - 8 PM ET SAT : 6 AM - 2 PM ET Email: customer_service@columbiahouse.com 70007.1604@compuserve.com WWW : http://www.columbiahouse.com/ 3. CDHQ / CD Headquarters Mail : CDHQ 3109 Canterbuty Court - Dept T. Bloomington, IN 47404-7004 Note: This address is for requesting an application. I do not as yet know the Customer Service Center address. Phone: (800) 242-7096 * Cancel Selection of the Month. * Order any CD. (This can be faster than sending in the card.) * Check on the status of an order. * Check on the availability of a CD or an Artist. * Order a catalog BMG: 'The Collector's Guide to Classic Rock, Pop & Soul' BMG Classical: 'Encore: The Collector's Guide' CH: 'The Music Source A to Z Catalog' CDHQ: * Request an application * Questions or Problems. * Request that you be removed from Mailing Lists going to outside companies. (This reduces the amount of junk mail you would receive because you joined the club.) * Request to be placed on the Order-Only list. This option may not be allowed until after you order your first CD and it may depend on the operator who answers your call. If they tell you no, then try again later in a week or two. By using this Order-Only option, you do not have to do anything concerning the Selection of the Month. You will still get a Selection of the Month card, but it will have a note on it that you will have to return the card to receive the Selection of the Month. It will NOT automatically be sent to you. * Cancel your membership B. CD Prices CDs that fulfill the membership purchase requirements are priced over $12.98 for CH and over $14.98 for BMG. To get the final cost, add in shipping costs (see below) and your local sales tax. Shipping & Handling (Single CD Selections per order): BMG: First CD : $2.47 Second CD : 2.28 All others: 1.99 each CH: One CD : $2.39 Two or more CDs: 2.19 each CDHQ: One CD : $2.39 Two or more CDs: 2.19 III. More Indepth Information ****************************** Questions Answer Sections ========= ------ -------- Can I rejoin the club if I quit? yes. 1.[1] Are the CD club disks as good as the store ones? open. 5,6,7 Can I order from back issues of the catalogs? yes. 4 Can I use numbers from catalogs to order from ads? yes. 4 Should I use the half-price coupons? no. 1.[1] Which club is better? depends. 1.[2] Can I order Boxed sets through the introductory offer? BMG only. 1.[6] Why do the clubs charge Sales Tax? see below. 9 How do I stop getting these cards every month? see below. 10 What if they send me a CD that I don't want? return it. 10 What do I do with a defective disc? return it. 10 Do they have Beatles or Pink Floyd? not really. 4 Where did all this junk mail suddenly come from? surprise! 8 +How are the Canadian and US CD Clubs different? see below.Appendix 1. Getting the most CD's for your $$$ ===================================== By following these rules, the club CDs will cost on average between $3 and $4. Only the "bad" cutout bins at retail stores can beat this price. The clubs catalogs' contain strictly domestic CDs (except for BMG Classical) made mostly by more popular groups like U2 etc., or CDs that they couldn't sell, like "Best of Slim Whitman": [1] The Golden Rule: Join, buy the requirement amount, then quit. Do *not* use their so-called "special member deals", like buy-one-at-half-price. Having just bought ten CDs for next to nothing, half price is *not* a good deal in comparison. Want more CD's? Quit and rejoin! The stated policy of BMG, Columbia House, and CD Headquarters is that they reserve the right to refuse any application. I have been a member of BMG and CH many times and have recently sent in my application for CDHQ. As the clubs usually offer new memberships to members who have quit or allow past members to rejoin on their own, the clubs' policy evidently is to allow former members in good standing to join, fulfill, quit (repeat) at will. After quitting, the club might ask you to re-join by mail and/or by phone. Be forewarned: the offers to return may not be the best offers then available from the clubs. [2] For BMG, wait for a 'buy 1, get 2 free' offer to fulfill the membership agreement. This should happen within the first three months of being a member. [3] The best deals come out around Christmas time. BMG advertises offers of 12-for-1, 10-for-1/2, or even 10-for-a-penny, as opposed to their usual 8-for-1 offer. Columbia House offers 10-for-1 or 10-for-1/2. These offers will cost an average of $4 or so, for the CD's, taxes, shipping and handling, and even the stamps. The "normal" Columbia House offer of 15-for-the-price-of-six will cost more like $6 or $7 per CD. If time is not a consideration, it might be better to wait for a special offer. Another option is to join as a friend of a current club member. For BMG, the standard offer is '8 CDs for the price of 1 CD' for the joining member and 3 'free' CDs for the existing member, or 11 CDs for the price of 1 CD. This is a good deal for the joining member if the existing member is willing to 'give' at least two of the 'free' CDs to the joining member. Once in a while, BMG will run a '10 CDs for the price of 1 CD' deal for the joining member with the existing member still receiving 3 'free' CDs; 13 CDs for the price of 1 CD. This is a good deal period. BMG is currently (95/12) offering '11 CDs for the price of 1 CD' to the joining member and 4 'free' CDs to the existing members; 15 CDs for the price of 1 CD. The CH version of this option is not recommended as it contains the standard CH membership agreement which requires the joining member to purchase 6 CDs at regular price. [4] The prices of the CD's are not all the same. For the introductory membership order, use the more expensive CDs as the "free" selections and the less expensive CDs as "fulfillment" selections. [5] Apparently you can sign up your roommates, girlfriend, etc. even if you live at the same address. It's handy to split memberships if you already have *almost* everything you want. BMG allows up to five memberships under different names per address. [6] Getting double-CD's and multiple-CD boxed sets is complicated. Columbia House and CD / Headquarters only allow *some* double-cd's as "free" selections. Sets with "N" CD's do not always count as "N" for fulfilling your obligation. As they are inconsistent with this, it would be best to call them for verification. Remember to get the name of the representative. +BMG allows you to order most double-CD and multiple-CD sets in the introductory, buy-1-get-X-free, 60% off, etc. offers. In the introductory offer, just put the number of the N-CD set in one of the entries, and leave (N-1) of the entries blank so it adds up to the correct number of total individual CDs (not titles). In the buy-1-get-X-free offers, multiple CD sets are treated similarly to single CDs: the free CD sets must be of equal or lesser value than the purchased CD set. 2. Sample Price Calculations ============================ BMG 11-for-1 offer, using a 'buy 1, get 2 free' offer to fulfill # of CD Shipping 6.25 % Sub- CDs Price & Handling IL Tax Total ==== ===== ========== ====== ===== 1-7 FREE 12.71 0.79 13.50 8-10 15.99 6.74 1.42 24.15 11-13* FREE 7.41 0.46 7.87 ---- ----- ---- ----- 15.99 26.86 2.67 45.52 ===== ===== ==== ----- Stamps (10) 3.20 ----- 48.72 ===== Number of CDs = 13 Total Cost = $48.72 Cost per CD = $3.75 CH's or CDHQ's '12 CDs for the price of 1 CD': # of CD Shipping 6.25 % Sub- CDs Price & Handling IL Tax Total ==== ===== ========== ====== ===== 1-7 Free 15.33 0.96 16.29 8 15.98 2.39 1.15 19.52 9-12* Free 9.56 0.60 10.16 ------ ----- ---- ----- 15.98 27.28 2.71 45.97 ====== ===== ==== ------ Stamps (7) 2.24 ------ 48.21 ====== Number of CDs = 12 Total Cost = $48.21 Cost per CD = $4.02 CDHQ's and CH's '10 CDs for the price of 1 CD': # of CD Shipping 6.25 % Sub- CDs Price & Handling IL Tax Total ==== ===== ========== ====== ===== 1-7 Free 15.33 0.96 16.29 8 15.98 2.39 1.15 19.52 9-10* Free 4.78 0.30 5.08 ------ ----- ---- ----- 15.98 22.50 2.41 40.89 ====== ===== ==== ------ Stamps (7) 2.24 ------ 43.13 ====== Number of CDs = 10 Total Cost = $43.13 Cost per CD = $4.31 * - ordered one at a time; cumulative totals shown 3. Available Deals (unconfirmed) ================================ Deals vary throughout the year. Some are only available for a limited time, or through exotic sources. The ads can even vary between different printings of the same edition of the same magazines. If you read the fine print, some will forgo shipping charges. Here are some of the ones that you will find reported: BMG: 10-for-one-half 12-for-1 11-for-1 (Stereo Review Jan '96) 10-for-1 (call BMG at 800-BMG-0400) 9-for-1 8-for-1 (Standard offer in most magazines and newspapers). Columbia House: 10-for-1-cent, buy 6 more. (Standard offer in most magazines and newspapers). 12-for-1 10-for-1 (4SH-5X and below that, 892A/F95) 9-for-1 (YDZ/YEA) 8-for-1 4-for-shipping. (call CH at 812-242-7500) 4-for-1. (Showed up on Prodigy). 4-for-free, for buying a Sony CD player. ?-for-free, for signing on with AT&T. CD / Headquarters 10-for-1 (Standard offer) +11-for-1 12-for-1 (an Orange, CA, newspaper's TV Guide) In the advertisements with most offers, there is an address to write to if the reply card is missing. If it is a particularly good offer, it might be worthwhile to write a letter to the address stating that the reply card is missing (even if it isn't) and requesting a copy of the reply card. In the letter, include the name of the offer, the source of the ad and a return address. You could try contacting the club's customer service center for a copy of the offer but this does not always succeed. +Another option is to save the original reply card and only mail in a copy. BMG will usually accept a photocopy (or print out of a 'gif' file). If rejected, all that has been lost is the price of a stamp and a few weeks. CH is less accomodating in this regard. CH no longer accepts printed GIF images. Also, if the offer explicity states copies will not be accepted, do not send in a copy. 4. Inventory Listings ===================== There are many sources for the selection numbers of the CD titles carried by the clubs. These include advertisements, monthly flyers, yearly catalogs, and the customer service centers. The problem with the ads, flyers and catalogs is that they are not comprehensive. The problem with the customer service center is, while it is the definitive source, it is inconvenient to have to call them all the time. Thankfully, there are online catalogs. CH has an official WWW site with a searchable catalog including almost all club CDs. For BMG, there are unofficial sites. While neither comprehensive or without error, they are readily available. The BMG online catalog was started by Bob Neidorff who handed it over to Bob Morris. Currently, Jason Hirschhorn and Hugh Chou maintain the unofficial regular online catalogs for BMG. The unofficial BMG Classical online catalog is maintained by Sami Deeb. BMG Music Service: official : none unofficial: www: http://www.inch.com/~jasonh/cdclubs/ CH Music Club: official : www: http://www.columbiahouse.com/ unofficial: www: http://www.inch.com/~jasonh/cdclubs/ CDHQ / CD Headquarters: official : none unofficial: www: http://www.inch.com/~jasonh/cdclubs/ Note: CDHQ's catalog is based on the CH catalog. Unfortunately, CDHQ only carries about one-half of the CH catalog. BMG Classical Music Service: official : none unofficial: ftp: ftp.gmd.de in music/cd-catalogs file: bmg-classical-collection.gz Public contributions can be made to the unofficial BMG online catalog at the inch site. Public contributions for CH and CDFQ are not necessary as the inch site carries those clubs complete catalogs. Selection numbers are generally good indefinitely. CD's *do* drop out of inventory occasionally, although it is more common for them to list something and then have the contract fall through. +Selection numbers from most any source (advertisement, monthly flyer, catalog, etc) can be used when ordering CDs from the clubs. Also, BMG's 5 and 6 digit selection numbers are interchangable. Furthermore, CH's and CDHQ's selection numbers are identical. The only difference is in format (CH: 123456 CDHQ: 12.3456). There are some significant artists, like The Beatles and Pink Floyd, that just don't make themselves available to the CD clubs. Some of the weird stuff does, like The Wall Live in Berlin, or the Beatles with Tony Sheridan, the Star Club recordings, etc. I read that Geffen and some other labels no longer supply the CD clubs, due to pressure form Tower and other outlets that are mad about being undercut by clubs (I don't shop there anymore!). [While this maybe true of new albums out on the Geffen label, older material on Geffen is still available through both BMG and Columbia House.] Peter Gabriel's US was scheduled to come out in Columbia House but was pulled when I tried to order it. You can still get some of the old Peter Gabriel. 5. The Quality Debate ===================== There is an ongoing debate as to whether CDs purchased through the clubs are of as high a quality as those purchased in stores. Both BMG and Columbia House (SONY/CBS) do sell CDs on the commercial market, so presumably many of their CDs will be of commercial-grade. Both BMG and Columbia House press many of their CDs under license. Here are two possible reasons why the club's CD *might* end up sounding worse: [1] They may be pressing too many CDs from the same master, which could conceivably raise the error-rate past the error-correcting capability of the coding scheme. Records purchased from the old RCA club sounded pretty bad for a similar reason. [2] They may be mastering the CDs at double or quad speed. This could lead to increased on-disc jitter. [3] The CDs might be pressed slightly off-center. This could cause a CD player's servo motor to draw more current from the power supply. In the Fall of 1994, a company did a test comparing CDs purchased at retail stores versus CDs purchased through the clubs. The conclusion was posted to the rec.audio family of newgroups. And the results: there were no differences in the binary dumps. The test was done on a very small sample of CD titles. While there is no hard evidence that the clubs are providing sonically inferior CDs, some people do claim to be able to hear a difference between club and retail CDs. There are several other "quality" issues. [1] Re-masters/re-releases. While these will show up in stores immediately, it may take sometime to show up in the clubs. The time lag allows the club to sell out its inventory of the old versions. [2] Older/lesser quality binary masters. It is possible that the clubs do not get the BEST version of the album, or are unwilling to buy the newer version. +[3] "Mastered down" artwork. In a small number of cases, club CDs have suffered from omitted liner notes, a poorer quality image on the booklet, or foldout posters shrunk down to the size of the normal booklet. Also note that index marks have been left off a small number of BMG club CDs. 6. CD Club "Re-Mastering" Statements ===================================== H.W. Neff and Dave Datta received this information from BMG and Columbia House and was current in 1991. It is included in this FAQ with out permission from the clubs but with permission from Mr. Neff. Messrs. Neff and Datta had permission from the clubs to include the information in their FAQ. Mr. Neff, after reading this FAQ supplied me with the following information: Several times the question has been raised about the remastering of material by CD clubs. A written query was made. Posted here, with permission, is the bulk of each response: BMG Music Club: THE COMPACT DISC CLUB MANUFACTURES SELECTIONS UNDER RIGID SPECIFICATIONS AND WARRANTS THAT PRODUCTS ARE FREE FROM DEFECTS. SELECTIONS ARE REPRODUCED ACCORDING TO AGREEMENTS WITH THE ARTISTS. MOST SELECTIONS ARE THE SAME AS THAT SOLD IN STORES. IF THERE IS A CHANGE MADE IN THE MASTER COPY, THIS IS DONE ONLY BY AGREEMENT WITH THE ARTIST. CBS Music Club: In reply to your question about the mastering of CD's, Columbia House takes the material as it comes to us from the licensor and we duplicate it in the manufacturing plants of Digital Audio Disc Corporation in Terre Haute or, in some cases, at the Warner Communications duplicating facilities in Pennsylvania. We do not ourselves re-master any product nor do we attempt -- or in fact are permitted - to make any changes in the master. 7. Resale Value =============== BMG blocks out the bar code on most every CD they sell and instead prints the words "Mfd. for BMG Direct Marketing, Inc. under license", and they print the CD's selection number on the back, the booklet, and the CD itself. This is pretty conspicuous. I have found BMG disks in the used bins at pawnshops and have known that I could order them new from BMG at a lower price than they were asking. Some used-CD stores refuse to accept BMG disks. CH adds either the letters 'CRC' (Columbia Record Club) or the statement 'Manufactured by Columbia House Under License'. Penny Lane Records, Tapes and Compact Discs of Los Angeles, CA, has instituted a club CD purchase program. Penny Lane will pay $6.00 per factory sealed club CD on its in-house top 50 chart. Please be advised that the CD Clubs are considering legal action against Penny Lane. 8. Ethical Issues ================= Since I've received some criticism, I felt I should add this section. Following the "standard" algorithm of becoming a preferred member of the CD clubs, you will be buying CDs at an average price of $10-$17 with the disadvantages of limited choices, long turnaround time, and their occasional screwups. You would be better off ordering from a mail order company such as Noteworthy Music which has 10x the inventory, prices in the $9-$12 range, a complete catalog, and a delivery time of a few days. I believe that the cost of manufacturing a high-volume music CD is about $2, *including* manufacturing and copyrights. CD's are expensive because people are willing to pay more money for the higher quality. This is the free market at work. Simply supply and demand. The "super" deals are posted as a way to attract new customers. Here's a quote from BMG's vice president, Oren Testa: "We make this offer simply because experience has shown that it is a sound, economical way to acquire new friends for the BMG Music Service. Many of our members continue with us for three, five, even ten years. We make a fair profit while you keep on saving." (Victor Ortega) I believe that the clubs still cover their costs under all these deals, with the *possible* exception of BMG's 10-for-one-cent, where they may *still* be making it all back with their inflated "shipping charges". On the other hand, if the clubs all go out of business, I'll be back buying my CD's for $10 from Noteworthy. In the meantime: [1] Pay your bills. [2] *Always* read the fine print before you join, while you're in, and as you quit. [3] Track your costs. You will be able to buy more efficiently as you understand where to put the money. [4] Always return the monthly card. If you don't want the monthly selection, check the box that says this. The clubs also seem to make money by selling addresses to various junk mail lists. They call this a "benefit", giving you the opportunity to order all sorts of neat stuff. If you send them a note (including your membership number) asking to be taken off of the junkmail lists, they will do so. Several readers of this FAQ have asked about the payment of royalties to artists from club sales: A fairly standard provision in agreements with American artists is that they receive one-half their usual royalty rate on sales through clubs and that no royalties are payable on bonus or free records distributed by clubs. - Shemel, Syndey. "This Business of Music". 1990. 61. 9. CD Clubs' Sales Tax ====================== Another question: why do BMG and Columbia House charge sales tax for out-of-state orders, and do you have to pay it? Here's the answers so far: If a company has a business presence in a state then they have to collect that state's sales tax, even for purchases made from a unit located outside that state. (Jerry Dallal) When you buy something in a state that has a sales tax, you're supposed to pay the state... no matter who or where you buy it from. In Michigan, there's a form in the annual Income Tax booklet that you're supposed to fill in, telling them all the stuff you bought from vendors in other states and enclosing the proper 4% tax on all of it...(yeah, right). Big mail order places like BMG collect the sales tax at the rate for wherever you live and send it to the state treasury department to save you the trouble of having to send it in voluntarily. (BobR) I did some checking a few years back about this-- it seem charging tax on GOODS received is a definite must, however, charging tax on SERVICES (i.e. shipping and handling) is a bit vague. I usually refuse to pay that portion of the sales tax (it's not that hard to figure out) and have never receive any grief from BMG or Columbia. It just seems like one more way these companies want to separate us from our money. (Benn Tannenbaum) Some states do collect sales taxes on shipping and/or handling. Check your states sales tax laws to be sure. 10. The Monthly Selection ========================= You will generally *not* want the selection-of-the-month. Sometimes it is offered at a slight discount, but make sure that it fills your obligation. I just keep filling in "send nothing at this time" until I'm ready to "cash in the cards", where I order everything I want all at once. This reduces your shipping and handling fees. I also keep track of how many stamps I've used so I can account accurately. You may get a monthly selection that you didn't want -- you may have been on vacation when the card was sent to you, or it got lost in the mail. DO NOT OPEN IT. Mark it "return to sender" and send it back. If you *have* opened it, contact the club and ask for a return shipping label. (Do the same thing if you received a defective disc -- they *will* replace it for you, at no charge). If you return too many discs, they may kick you out of the club. If you *don't* want to worry about the monthly selection, tell them that you want to change to a plan where they don't automatically assume that you want it. This is called a "positive option" plan. Before granting this, the clubs usually required the member to have already fulfilled his/her membership obligation. If you follow the "join-quit-repeat" algorithm, you will not be in the club long enough to excercise this option. You will fulfill your membership obligation, get your free CD's, and quit the club as you make your last payment, so the "positive option" period will only last a couple months. Appendix A. CD Clubs in Canada I. COLUMBIA HOUSE MUSIC CLUB (Canada) 5900 Finch Avenue East Scarborough, Ontario M1B 5X7 Customer Service : (416) 299-8181 <10am to 4pm EST, Mon-Fri> FAX : N/A Email : Soon (according to US CH web page) Online Catalog : Soon (according to US CH web page) Add. Contact Info: The CH Video Club 900 Order Line will take orders from members who are in both clubs. 1-900-451-5006 <$1/call 8am-8pm EST, Mon-Fri> A. Info from ROB MCINTYRE, EMAIL: CK580@FREENET.CARLETON.CA -- Standard Deal "10 CDs for a penny" and occassionally "11 CDs for a penny" : plus $1.85 shipping/handling with optional first purchases at 65% ($6.95) and 75% ($4.95) off regular club prices. All items are taxed, GST and where applicable, PST. -- Membership Agreement Purchase of seven CDs (or five if the optional first purchases at enrollment were taken) at regular club prices within three years, regular club prices ranging from $15.98 (older selections and eps) to $19.98 (newer selections). Most CDs are $18.98. -- Additional Discounts New members are immediately registered at "Savings Level 1". At this level, the member, with the purchase of a regular priced CD, may purchase a single CD, of equal or lesser value, at half price. Once the membership agreement has been fulfilled, the member is promoted to "savings level 2", in which a member, with the purchase of a regular priced CD, may purchase a single CD of equal or lesser value for $7.99. After the second regular priced CD purchase at this level, the member is promoted to "savings level 3". At this level, the member, with the purchase of a regular priced CD, may purchase a single CD, of equal or lesser value, for $5.99. -- Shipping and handling (when placed in the same order ; subject to change) 1st selection - $1.99 double cd sets- $2.89 2nd selection - $1.79 boxed sets - $2.89 3rd & others - $1.59 per selection 1st video - $3.29 add. videos - $2.00 per video -- Returns CH accepts returns only if a member had less than ten days to make their decision about the Selection of the Month/Special Selection, or an error was made in shipping, or the selection is faulty or was damaged in shipping, or the member had sent the selection card on time but CH received it too late to stop shipment or the member has completed his or her agreement and has cancelled his or her membership too late for the company to have stopped shipment. Selections must be returned within 30 days with explaination. CH reserves the right to cancel anyone's membership if they decide the member has "an excessive number of returns". -- Cancelation of Membership and Positive Response Program CH only accepts requests for these from members that have completed their membership agreement. Written requests only. B. (Bruno Fernandes) Columbia in the USA will not cater to Canadian residents. Columbia House operates at least in Ontario and Quebec with some small differences. In Ontario it is illegal to give free discs to a sponsoring friend: Section 37(2) of the Consumer Protection Act prohibits the giving of incentives. Very recently though Columbia has created a little work-around by giving the joining member an extra free disc. Now the deal for a person joining under sponsorship is: 8 for 1 penny. Then you can take another two at a discount and they WILL count toward the agreement. Then the person need only buy 5 more at regular price - most CD's are $18.98 regular (range from 15.98). So... 8 for $ 0.01 1 for $ 6.95 1 for $ 4.96 ------------ $11.92 CD-Total $ 1.85 Special Shipping & Handling ------------ $13.77 Sub-Total $ 0.95 8% Provincial Sales Tax (on CD-Total) (% per province) $ 0.96 7% Goods & Services Tax (on Sub-Total) (same for all prov) ------------ $15.68 Total ============ Now for the 5 regular... $94.90 5 Discs * 18.98 each (some as low as $15.98) $ 1.99 Shipping for 1st Disc $ 1.79 Shipping for 2nd Disc $ 3.57 Shipping for next 3 (3 * 1.19) ------------ $102.25 Sub-Total $ 7.59 8% PST (on 5 Disc price of $94.90) $ 7.16 7% GST (on Sub-Total) ------------ $117.00 Total ============ Initial 10 = $ 15.68 Regular 5 = $117.00 -------- Total = $132.68 / 15 Discs = $8.85 per Disc. ======== Most MALL record stores in the Toronto area sell CD's for $17-$22. In Downtown Toronto, the BIG stores from the same chains will sell for $13-$20 with an average of $15 or $16. Used shops will sell for $7-$11 but most common is $9-$10. This is all before TAX. The buyer must add an additional 15% to all this (PST plus GST). Note that there will sometimes be clearance prices or a special deal. HMV offers Buy Ten get one Free (the ten must be at least $15.99 and the FREE one can be up to $25). The Columbia figure above is even better than buying used from the US at $6 per disc USED. The exchange today was scary - it cost $1.39 CDN to buy $1 US. I've bought some discs this week from someone in the US for $4.50 each plus shipping. All in all it came to $7 CDN per disc. II. BMG MUSIC SERVICE (Canada) Box 6030 Mississauga, Ontario L5A 4H9 Customer Service : (905) 568-1581 <8am-5pm EST, Mon-Fri> FAX : (905) 712-2553 Email : None Online Catalog : None Add. Contact Info: Customer Service is open for special five day express (credit card) orders until 10pm EST, Mondays to Fridays. A. Info from ROB MCINTYRE, EMAIL: (CK580@FREENET.CARLETON.CA) -- Standard Deal "8 CDs for the price of 1" and on occassion "10 CDs for the price of 1" and on very special occassions, "11 CDs for the price of 1" (call 1-800-BMG-1200 for latest offer). -- Membership Agreement In order to receive a certain number of cds for the price of 1, one must choose four to seven cds at once, depending on the offer, paying only for shipping and handling for these selections, then purchase one cd at regular club prices ($15.98 and up, most selection being $19.98) plus shipping and handling within one year, redeeming a certificate found in the first shipment entitling a member to the remaining three cds at shipping and handling. The total is taxed ; GST and where applicable PST. -- Additional Discounts Plenty of discounts, some of which don't require members to purchase a regular priced selection before taking advantage of these discounts. -- Shipping and Handling $1.99 per selection ; $2.99 per double cd or multiple cd boxed set. An additional $1.99 is added per order for five day express (credit card) orders. -- Returns Bmg Music Service Box 6050 Mississauga, Ontario L5A 4J1 Returns are only accepted when they are sent to the above address, were sent within ten days of receipt, and contain an explaination for the return. -- Cancelation of Membership A member may cancel his or her membership after furfilling their agreement with BMG by requesting a cancelation in writing. -- Positive Response Program Nothing yet from BMG (Canada) concerning this program, which may or may not be available to their members. If it is available, only those who have completed their agreement are eligible. -- Additional Information Online Catalog : Canadians may use some of the selection numbers found in the catalogs that are currently available online, provided that the selections are distributed in Canada as well (Not all selections carried by the American BMG Music Service is available in Canada but those that are will more likely share the same six digit selection number). +-- Breakdown for BMG Canada The following is a breakdown of the "10 for the price of One" offer with the member choosing to purchase an $18.98 selection as his or her mandatory regularily priced purchase : Introductionary Parcel ($1.99 s&h per selection x 6) $ 11.94 Mandatory Regularly priced purchase <$18.98 example> 18.98 S&H for regularly priced purchase 1.99 S&H for three remaining CDs redeemed with certificate 5.97 ------- Total $ 38.88 Total divided by number of CDs acquired <10 example> $ 3.89