Unexpected Server Downtime

Unexpected Server Downtime

Dec 16, 2009

The server housing share and /usr/xtmp is experiencing problems. We are working to resolve them, and have temporarily moved the share server to another host. The /usr/xtmp filesystem is still offline until a resolution is found.

Update

We have restored /usr/xtmp to service, and moved the share server back to original host. Please contact the Lab staff if you continue to experience problems.

Update Dec 17, 2009

It appears that this server is still experiencing issues. We will have to open a call to the vendor tomorrow. In the meantime, /usr/xtmp may be slightly unstable, but no data should be lost. We have moved the share server to another location.

Update Dec 22, 2009

The motherboard of the server has been replaced; hopefully this will solve the intermittant problems we are having with the machine. We will continue to monitor the machine, and if users experience a problem, please contact the Lab staff.

Update Jan 8, 2010

The issue has reoccurred. We will continue to monitor the machine, and will be contacting the vendor again.

Update Jan 13, 2010

The server has been patched. Hopefully this will solve the problem.

Update Feb 4, 2010

There will be a brief downtime for share tomorrow at 4:45am. It should last no more than 5 minutes. This is part of an ongoing effort to track down a software issue causing intermittent outages.

Update Feb 7, 2010

The server is still experiencing issues, users should be aware the connectivity to the SAMBA service can occur. We are monitoring the situation and will restore service as quickly as possible when an outage occurs.

Update Apr 9, 2010

After a long period of no issues (and much patching), the issue has reoccurred. An addtional patch recently made available is being tried.

Update Apr 16, 2010

Replaced the system controller on the machine.