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Windows FAQs
The following pages cover most support topics for Windows users.
Where appropriate, pages contain information for both Windows 7 and XP.
Access
- Configure Windows 7/XP for network access.
- Access files from within the CS network, by mapping a network drive
- Access files from outside the CS network, such as the wireless network or your home ISP.
- Access to the department backup server is available, to faculty, upon request. Firewall exceptions must be set.
Printing
- Install a network printer
- Enable printing via the wireless network
- Download drivers for department printers
- Copier Installation instructions: D231 | D332
Security
- Enable automatic updates for your Windows operating system
- General tips for securing Windows
Software
- Certain Microsoft software titles are available to department users via the MSDN Academic Alliance
- Microsoft Office and Windows 7 are available from Duke OIT. Please read the campus agreement for specific license agreements.