CSL: Policies: Service Agreement: Support Model

CSL: Policies: Service Agreement: Support Model

Next: Short Term Up: Computer Science Laboratory Services Previous: Introduction

The CSL services can be divided into the short-term categories: critical services, basic services, enhancements, and peripheral maintenance; two long-term categories: systems maintenance, and infrastructure and planning; and home PC support.



Joe Shamblin
Wed Feb 4 15:32:53 EST 1998