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CSL: Policies: Service Agreement: Peripheral Services
Next: Exceptions Up: Short Term Previous: EnhancementsPeripheral Services
These are services that require a fairly quick response, but are not very high priority. For example, printer toner and supply issues; users should expect printers to be replenished within an hour, critical and basic services will take priority however.
Joe Shamblin
Wed Feb 4 15:32:53 EST 1998