shamblin@cs.duke.edu

SUMMARY Multifaceted professional with 4+ years of programming experience and the unique combination of creative drive and technical savvy. Talented at creating elegant, user-friendly applications and interfaces. SKILLS Leadership -- Adept at working with people, from training to project management. Communications -- Proven ability to communicate, both orally and written. Operating systems -- Unix, Mac, WindowsNT, and Windows 95. Languages -- Perl, SQL, Java (and javascript), TcL/TK, HTML, SGML. Software -- Symantec Visual Café; Access, Excel, MS Word; Adobe Photoshop, Illustrator, and Premiere; Macromedia Freehand, Director. EDUCATION North Carolina State University Raleigh, NC. M.S, Technical Communication. Rensselaer Polytechnic Institute Troy, NY (1994 - 1995) Coursework towards an M.S., Technical Communication University of North Carolina Asheville, NC (May 1993) B.A., Literature, cum laude PROFESSIONAL DEVELOPMENT Graduate coursework Online information design Development of computing software for instruction Technical editing, writing and document design Human and computer interaction Computer-mediated communication Typography North Carolina State University Rensselaer Polytechnic Institute Training Beginning Java (Strategic Technologies, Raleigh, NC) Advanced Java (Sun Microsystems Training Center, Columbia, MD) Introduction to SQL (Sybase Training Center, Tampa, FL) Beginning and Intermediate Sybase (Sybase Training Center, Tampa, FL) MEMBERSHIP North Carolina Writers' Network		EXPERIENCE Senior Applications Developer, Arts & Sciences Computing Duke University, Durham, NC (April 1997 - January 1999) Managed technical team of 5 to develop educational and administrative intranet/internet applications. Project manager for the Course Synopsis Database, a dynamic online system that integrates the university mainframe database with a Unix SQL server and allows users to view, search, and update via the web. Developed web version of the 480-page Duke University Bulletin of Undergraduate Instruction, improving accessibility for students and streamlining editorial production for faculty. Designed (and administered) the Ticket Tracking System and AV resources database, used throughout Arts and Sciences to facilitate the management and oversight of work requests and available resources. Served as Duke University's technical contact in a tri-university consortium for the Papyrus Project, an enterprise that takes images of papyrus texts and organizes them into online research databases. Researched and evaluated cutting-edge technologies and made budget recommendations for new hardware and software. Evaluated employee performance and made recommendations to the college's Dean of Computing. Served as Arts and Sciences "webmaster," performing systems administration and maintenance on multiple Unix servers. Created, customized, and updated a collection of software tools for faculty. Multimedia Specialist/Programmer, Arts & Sciences Computing Duke University, Durham, NC (August 1995 - April 1997) Managed hardware, software, and user support in Cynthia Sulzberger Interactive Learning Lab. Developed and presented hands-on training workshops. Topics included: Graphics and the Web; Intro to Java; HTML I, II, and III; Intro to Perl; and Using Audio and Video with the Web. Created course-specific multimedia applications for faculty. Directed student programmers in creating administrative applications for Arts and Sciences Computing. Technical leader for the Science of Life project, an NSF-funded initiative integrating technology and undergraduate introductory biology. Web Advertising Manager, News and Observer (NandO Net) Raleigh, NC (June 1994 - August 1995) Managed staff of 4 in the creation of web applications for advertisers. Created a Sybase database and web interface for 10,000-record directory. Designed a program called "The Cyrano Server" that attracted nationwide interest, resulting in a talk show appearance and millions of visitors to the NandO site. Wrote technical documentation for the NandO user handbooks. Designed/created print ads to run in the News and Observer. Maintained multiple Unix web servers (including a Real Audio server and a Netscape secure server). Developed encryption scheme using PGP to secure credit card information for web-based catalog purchasing. Production Coordinator, Alpha Group Asheville, NC (May 1993 - December 1994) Organized resources for advertising shoots. Assisted in post-production and edit sessions. Created a database to analyze marketing surveys. Writer, Blue Ridge Peaks Magazine Asheville, NC (1993 - 1994) Researched and wrote free-lance articles on regional topics such as travel, community, and environment. Programmer, Norburn Photographic Asheville, NC (Summer 1991 - Summer 1993) Worked on database programs that created financial reports and sorted photographs. Developed black and white photographs.

Please take a look at my digital portfolio!
Also, here's a printable copy of my vita, a recommendation letter, and a list of references.